About Us
At Hiavu, we offer a diverse range of home and outdoor lifestyle products to help improve your indoor and outdoor living experiences. From garden furniture and tranquil water fountains that help you relax, host, and enjoy life in the open air, to bathroom stands, kitchen essentials, and products for cars, kids, and pets.
Our story began with a vision to transform gardens, patios, and terraces into stylish, comfortable areas. What started as sketches on a notepad and sourcing trips for quality materials has grown into a brand rooted in reliability and customer satisfaction. As we spoke with customers, we saw an opportunity to bring that same level of care to their indoor spaces too and expand further into additional categories.

Our Values
Trust, quality, and long-lasting value are at the heart of everything we do. Our commitment is to provide you with not only beautiful home and outdoor goods but also a shopping experience that’s smooth, transparent, and backed by service that truly cares.
Our Promise
- Home & outdoor lifestyle goods
- Excellent customer care for a seamless experience
- 30-day return & refund policy
Have any questions? Reach out to our friendly team
If you have any questions, we encourage you to check out our helpful FAQs. If you still need assistance, feel free to contact us. We aim to respond to all inquiries within 24 hours during our business hours, which are 9am to 5pm EST, Monday through Friday (we are closed on the weekends).
Thank you for choosing Hiavu. We appreciate your trust and are committed to serving you with transparency, integrity, and care.
Hiavu
Company Name: Ulrixa Core LLC
EIN: 98-1910402
Email: support@hiavu.com
Phone: +18574653257
Address: 239 Rangeway Rd, North Billerica, MA 01862, USA
Customer Support Hours: 9:00 AM-5:00 PM EST, Monday-Friday
We aim to respond within 24 hours during our 9:00 AM to 5:00 PM EST business hours.
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Call Us
Reach us at: +18574653257. Lines are open between 9:00 AM - 5:00 PM EST (except weekends, when we are closed).
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Email Us
Our email is support@hiavu.com. We aim to respond within 24 hours during our 9:00 AM to 5:00 PM EST business hours.
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Returns
See Return & Refund PolicyReturns are accepted within 30 days of delivery, subject to conditions.